Aeromexico is the flag carrier of Mexico which is headquartered in Mexico City. It provides services to more than 90 destinations in Mexico, north, south and central America, Europe, and Asia. Sometimes passengers book the flight ticket very simply but some situations make the passenger cancel their plan. If you are the one who has booked the flight ticket with Aeromexico & now you want to cancel the reservation. So you don’t need to worry about it. Aeromexico is one of the airlines that provides flexible policies to their passengers so that you can cancel your flight at any time. If you are planning to cancel your flight before that you should be aware of the Aeromexico cancellation policy which will help you cancel the ticket.

What is the Cancellation Policy of Aeromexico?

With an Aeromexico airline, you can cancel at any time and get a refund. To cancel the flight ticket you need to understand the cancellation policy which is mentioned below.

  • The cancellation request only will be applicable, if the flight is booked through the Aeromexico official site, customer support, or at the airport counter.
  • Aeromexico flight cancellation policy will apply to restrictions along with the non -restricted fares.
  • Once you have made the request you will get the refund amount within 7-10 working days.
  • If you have a basic or value fare ticket and you are affected by the involuntary cancellation like weather or government travel restriction then you are eligible to get a refund from the airline.
  • Cancellation charges have been removed for first, business, and premium economy for all domestic and short-haul international flights.
  • If there are any changes in your plan then you can request Aeromexico cancellation.
  • You will get the original value of the ticket but you are required to pay the fare difference in case your new flight value is greater than the previous one.

24-hour Cancellation Policy of Aeromexico

  • If you have made the reservation through the official site or mobile app then you are covered under risk-free cancellation within 24 hours of booking.
  • According to the 24-hour cancellation policy of Aeromexico.
  • To request cancellation, your departure date should be at least 7 days or more at the moment of cancellation.
  • Cancellation policies are not applicable for basic and value fares.
  • If you cancel your reservation within 24 hours of booking time then you are not eligible to pay the charges.
  • The airline will charge the cancellation fees if you cancel your reservation after 24 hours of ticket purchase time.
  • Cancellation policy would not be applicable for the group fares.
  • If you have booked your ticket through miles then you are not eligible under the Aeromexico 24-hour cancellation policy.

Cancellation Policy for Refundable & non-Refundable Tickets

If you have purchased a refundable ticket and nonrefundable tickets and want to know the Aeromexico flight cancellation policy then you should go through the given list.

  • Airline provides the free cancellation, until the end of the risk-free period.
  • Aeromexico offer you a full refund if you have booked a flexible or premium flight ticket.
  • The airline will charge a penalty if you cancel your refundable or non -refundable ticket three days before the scheduled departure.
  • If the risk-free period has expired then non -refundable ticket holders are not eligible to get any type of refund.
  • If your flight ticket is cancelled by natural causes or due to an airline mistake then you are eligible to get refund & compensation.

Cancellation Policy for Different Class

Aeromexico’s cancellation policy also depends on the ticket you purchased and the cabin class. To get to know the policy, you can go through the given information.

Basic Economy Class :

  • Economy tickets for Aeromexico are non-refundable. If there is a chance to cancel the flight then you should consider buying a refundable ticket.
  • The airline will charge 200$ if you cancel an Aeromexico economy flight ticket.

Business Class

  • If you have purchased a ticket of business class then you are eligible for the Aeromexico cancel flight within 24 hours of booking.
  • You have to pay the cancellation charges of 200$ if you cancel the flight after 24 hours.

First Class

  • If you have purchased the first-class ticket then your flight ticket is fully refundable.
  • If you cancel your reservation after the risk-free period then you must to pay the charges.

What are the Methods to Cancel the Flight of Aeromexico?

With Aeromexico Airline, you can cancel your flight ticket through the official site of the airline, by contacting customer service and at the airport ticket counter. If you want to know the procedure then you have to go through the given points.

Cancel the Flight Online

Most of the passengers prefer to cancel the flight ticket through online mode because this is one of the easiest ways to cancel the ticket. Follow the below steps to make the cancellation.

  • First, you have to visit the official site of Aeromexico Airline.
  • Then you need to find the section on manage booking on the home page.
  • After that, you have to mention the 13-digit booking reference number and last name of the passenger on the required field and tap on the find my booking section.
  • Navigate to the next page from where you will request to cancel flight.
  • On the next step, you have to click on the option of ‘cancel the flight’ and tap on the next.
  • You have to make the confirmation by clicking on the ‘yes’ button.
  • Go to the payment section, select the payment mode, and pay the applicable charges.
  • Once you have done with the process you will get the confirmation of cancellation on your registered email address or telephone number.

Cancel the Flight Ticket through a Phone call

In case, you are not able to cancel the flight of Aeromexico or you are facing any issues on the online mode you can also contact customer service. Go through below steps that helps you to cancel the reservation by phone.

  • First, you have to dial the phone number 00 52 25551334000 of Aeromexico.
  • Then you have to follow the IVR steps to select your preferred language or the option to cancel the reservation.
  • Once you have made the request you will be connected with the live representative of the airline whom you have to provide your reservation details like name, ticket number, airport, and some other information.
  • Select the reservation that you wish to cancel.
  • Select the payment mode and pay the charges, if you are applicable to pay.
  • At last, the airline will send you the confirmation to your registered email address.

Flight Cancellation at the Airport

If you have a restricted fare and you are not able to cancel the reservation online, then you cancel your reservation at the airport. You have to first reach the Aeromexico flight counter then you need to provide the reservation details to an agent to make the cancellation request. Pay the charges and you will be informed through email.

How much does it cost to cancel the flight ticket to Aeromexico?

Aeromexico airline charges the cancellation fees if you cancel the flight ticket after the risk-free time.

  • The cancellation fees also depend on the flight fares, destinations, flight class & time of cancellation.
  • If you cancel your reservation after 24 hours of ticket purchase time then you have to pay the charges of around $200.
  • According to the policy, the cancellation charges are not applicable for flights within Mexico, Puerto Rico, the Caribbean, and the U.S.
  • Airlines will not charge cancellation fees in the unfortunate event of the death of a passenger or immediate family member under the Aeromexico cancellation policy COVID-19.

How much does it take to get a refund from Aeromexico?

Once you have made the refund request the airline will provide you the refund within 7-10 open days. If you have booked a flight ticket through credit or any other card. It may take some time around 20 to 25 business days, if you have made the reservation through cash or cheque.

What is the Refund Policy of Aeromexico?

  • If you have a flexible or premium ticket, you are entitled to get a full refund.
  • The airline will provide you with a complete refund if you cancel the reservation within 24 hours of ticket purchase time.
  • According to the Aeromexico cancellation refund policy, If you have a non-refundable ticket then you are not eligible to get any refund after 24 hours.
  • If your flight is cancelled by the airline due to technical issues or natural causes then you are eligible to get a complete refund amount.
  • You have to pay the entire cost as a penalty if you cancel the reservation three days before the scheduled departure time.

Conclusion :

The above article has mentioned all the information related to Aeromexico’s cancelled flights today & process for cancelling the flight ticket. Now you can cancel your reservation through several ways and get a refund. If you have any issues or questions then you can simply contact Aeromexico phone number to get instant help.

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